FAQS

Q: When Fusion Pro Cleaning cleans my carpet, does the padding or sub-floor get wet?

A: No. While the Fusion Pro Cleaning Two-Step Deep Clean system does use a very powerful, deep-cleaning fiber rinse, the system extracts the rinse, the cleaning solution and the dirt very effectively in the same step. That gets your carpets as clean as possible while leaving your padding and sub-floor dry.

Q: How long will it take my carpet to dry?

A: Factors like carpet material and type, and the relative humidity in your home affect the drying time. It can take from 12 to 24 hours to be completely dry, but you can walk on it right after cleaning, if necessary.

Q: Why is the 2-step hot water extraction the method most carpet makers recommend?

A: In order to get anything truly clean, you need to use water to flush out the cleaning agents and dirt. Hot water extraction is the method that uses a flushing process to remove dirt. (Imagine washing your clothes and not rinsing them. That's what happens to carpet cleaned without the hot water extraction method.) The Fusion Pro Cleaning Two-Step Deep Clean system uses a two-step cleaning process: a pre-conditioning cleaning spray to loosen soil and a combination hot water fiber rinse and a powerful vacuum to extract and remove both the cleaning solution and the dirt.

Q: I've heard water can ruin carpets. Is that true?

A: No. What harms carpet is poor quality machinery that doesn't remove enough of the water to allow the carpet to go through the drying process properly.